Zum Inhalt springen

Privacy Policy

General note

Welcome to the website of VCL Valve Competence Luxembourg S.A.. We are pleased about your visit.
It is generally possible to use our website without providing any personal data.

The use of individual services on our website may be subject to different regulations, which we would like to explain to you separately below.
Personal data is all information that can be directly or indirectly attributed to a specific natural person (e.g. name, address, e-mail address, special characteristics, etc.)
The legal basis and further information on data protection can be found in the Luxembourg law of 1 August 2018, the law of 5 May 2005 and the General Data Protection Regulation (EU) 2016/679 (GDPR).
Your personal data will only be processed by us in accordance with the provisions of the Luxembourg and European data protection law. Personal data is only stored if this is necessary for the provision of a service, for the provision of the website, for compliance with legal requirements or for one of the stated purposes.

 

The following statements inform you about the type, scope and purpose, as well as on the use and processing of personal data by the provider/controller.

Controller (Art. 4 No. 7 GDPR)

VCL Valve Competence Luxembourg S.A.
Industrial zone “Am Potaschberg”
19, op der Ahlkerrech
L-6776 Grevenmacher

E-mail: info@vcl.lu

 

 

1.0 Provision of the website/server log files

As a rule, it is possible to use our website without providing personal data. However, when you visit our website, certain anonymised data necessary for the provision of the website is automatically stored. This data is not personal data and is not subject to the statutory provisions of the GDPR or the Luxembourg Data Protection Act. The data are so-called server log files, which your Internet browser transmits to us or to our web space provider, where they are recorded and stored.

  • Your browser type and version
  • the operating system used by the user
  • Your Internet Protocol address (IP address)
  • Date and time
  • Websites from which you visit us (referrer URL)
  • Websites and content (images, files etc…) that are accessed on our website are accessed

This data is stored separately from your personal data if you have provided it. This ensures that no specific person can be identified.

 

 

1.1 Purpose of the processing of personal data

Temporary storage of the IP address is necessary to enable delivery of the website to the user. The IP address is stored for the duration of the session.

Furthermore, log files are stored to ensure the functionality of the website and to eliminate misuse and malfunctions. The data is also used to optimise and ensure the security of our information technology systems.
The data not analysed for marketing purposes in this context.

Our legitimate interest in data processing is also based on these purposes

Art. 6 para. lit. f GDPR.

 

1.2 Duration of storage/deletion

The deletion of the data mentioned under “Provision of the website/server log files” takes place as soon as the purpose for the storage no longer applies. At the latest, however, after 3 months after accessing our website.

2.0 Contact option (e-mail, contact form)

On our website you have the option of sending us messages by e-mail and/or via a contact form.   The following mandatory information is required to contact us.

  • First name and surname
  • address
  • Telephone number

 

2.1 Consequences of refusing to provide mandatory information

The interested party must enable us to identify him/her by means other than the e-mail address. If the mandatory information that is important to us is refused, we will not be able to prepare an offer.

 

3.0 Purpose of data processing

3.1 Contact form/email

The information voluntarily provided by the user is stored for the purpose of processing the contact. The data is stored on the legal basis of Art. 6 para. 1 lit. a GDPR.

 

3.2 Contract fulfilment/implementation of pre-contractual measures

As soon as a legal transaction has been concluded with us or we have received a request for a quote, the processing becomes necessary for the fulfilment of a contract or for the implementation of pre-contractual measures. The data is processed on the legal basis of Art. 6 para. 1 lit. b GDPR.

 

3.3 Legal obligations

As soon as a legal transaction has been concluded with us, processing is required to fulfil legal obligations. The data is processed on the legal basis of Art. 6 para. 1 c GDPR.

 

4.0 Duration of storage/deletion

4.1 The data collected under point 3.1 Contact options will be deleted as soon as the purpose for storing the data no longer applies.

4.2 The data to be processed under point 3.2 Contract fulfilment/implementation of pre-contractual measures will be deleted after 10 years.

4.3 The data processed under point 3.3 Legal obligation will be deleted after 10 years.

 

5.0 Data security and data protection, communication by e-mail

Your personal data is protected by technical and organisational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information with high confidentiality requirements.

 

6.0 Special forms of utilisation

6.1 Our presence on social networks

 

(1) We have various presences on social media platforms. We operate these sites with the following providers:

Name, company name, address

URL

LINK Data protection

Facebook

Meta Platforms Irleand

Merrion Road, Dublin 4

D04 X2K5, Ireland

https://facebook.com

Meta Privacy Policy – How Meta collects and uses user data | Privacy Centre | Manage your privacy on Facebook, Instagram and Messenger | Facebook Privacy

LinkedInIreland Unlimited Company
Wilton Place,
Grand Canal Dock,
Dublin 2, Ireland

https://linkedin.com

https://privacy.linkedin.com/de-de

     

 

(2) We use the technical platform and services of the providers for these information services. We would like to point out that you use our presence on social media platforms and their functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating). When you visit our websites, the providers of the social media platforms collect your IP address and other information that is stored on your device in the form of cookies. This information is used to provide us, as the operator of the accounts, with statistical information about the interaction with us.

(3) The data collected about you in this context is processed by the platforms and may be transferred to countries outside the European Union, in particular the USA. According to their own statements, all of the aforementioned providers maintain an adequate level of data protection that corresponds to that of the former EU-US Privacy Shield and we have concluded the standard data protection clauses with the companies (with the exception of Xing, as this provider is based within the EU). We do not know how the social media platforms use the data from your visit to our account and interaction with our posts for their own purposes, how long this data is stored and whether data is passed on to third parties. Data processing may differ depending on whether you are registered and logged in to the social network or whether you visit the site as a non-registered and/or non-logged-in user. When you access a post or the account, the IP address assigned to your end device is transmitted to the provider of the social media platform. If you are currently logged in as a user, a cookie on your device can be used to track your online behaviour. Buttons integrated into websites enable the platforms to record your visits to these websites and assign them to your respective profile. This data can be used to offer you customised content or advertising. If you want to avoid this, you should log out or deactivate the “stay logged in” function, delete the cookies on your device and restart your browser.

(4) As the provider of the information service, we also only process the data from your use of our service that you provide to us and that requires interaction. For example, if you ask a question that we can only answer by email, we will store your information in accordance with the general principles of our data processing, which we describe in this privacy policy. The legal basis for the processing of your data on the social media platform is Art. 6 para. 1 sentence 1 lit. f GDPR.

(5) To exercise your rights as a data subject, you can contact us or the provider of the social media platform. If one party is not responsible for responding or must receive the information from the other party, we or the provider will then forward your enquiry to the respective partner. Please contact the operator of the social media platform directly for questions about profiling and the processing of your data when using the website. If you have any questions about the processing of your interaction with us on our site, please write to the contact details provided by us above.

(6) What information the social media platform receives and how it is used is described by the providers in their privacy policies (see link in the table above). There you will also find information about contact options and the setting options for adverts. Further information on social networks and how you can protect your data can also be found at www.youngdata.de.

 

7.0 Right to information and correction requests – Deletion & blocking of data – Revocation of consent – Right to object

 7.1 Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have the right to information about the information specified in
Art. 15 para. 1 GDPR, provided that the rights and freedoms of other persons are not affected (Art. 15 para. 4 GDPR)

 

7.2 Right to rectification

In accordance with Art. 16 GDPR, you have the right to have any incorrect personal data stored by us corrected at any time.

 

7.3 Right to erasure

In accordance with Art. 17 para. 1 GDPR, you have the right to demand that we erase the personal data collected about you if the data is either no longer required, the legal basis no longer applies due to the withdrawal of your consent, you have objected to the processing and there are no legitimate grounds for the processing, your data is being processed unlawfully, a legal obligation requires this or a collection in accordance with Art. 8 para. 1 GDPR has taken place.

The right does not exist in accordance with Art. 17 para. 3 GDPR if the processing is necessary for the exercise of the right to freedom of expression and information. Furthermore, it does not exist if it has been collected on the basis of a legal obligation or if the data serves the assertion, exercise or defence of legal claims.

 

7.4 Right to restriction of processing

In accordance with Art. 18 (1) GDPR, you have the right to request the restriction of the processing of your personal data in individual cases.

This is the case if

  • The accuracy of the personal data is disputed
  • The processing is unlawful
  • The data are no longer required for the purpose of processing, but are necessary for the establishment, exercise or defence of legal claims
  • An objection to the processing pursuant to Art. 21 (1) GDPR has been lodged and it is still unclear which interests prevail

 

7.5 Right to withdraw consent

If you have given us express consent to the processing of your personal data in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, you can revoke this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

 

7.6 Right to object to data processing

In accordance with Art. 21 GDPR, you can object to the processing of personal data concerning you at any time, provided that the processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR.

 

8.0 Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You may also request that we transfer this data to a third party without delay at your first instruction, provided that the processing is  on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or a contract pursuant to Art. 6 para. lit. b GDPR and the processing is carried out by us in the context of automated data processing, When exercising this right to data portability, you also have the right to obtain that the personal data concerning you be transferred directly to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

 

9.0 How you can exercise your above rights

You can exercise your rights at any time by using the contact details below.

VCL Valve Competence Luxembourg S.A.
Industrial zone “Am Potaschberg”
19, op der Ahlkerrech
L-6776 Grevenmacher

E-mail: info@vcl.lu

 

10.0 Right to lodge a complaint with the CNPD or another competent supervisory authority

If you suspect that your data is being processed unlawfully, you can seek judicial clarification at any time.
Irrespective of this, you have the option of contacting the CNPD or another competent supervisory authority. You have the right to lodge a complaint in the

EU member state of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn at the above-mentioned locations. The supervisory authority with which the complaint has been lodged will then inform you of the status and outcome of your complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.